Our employee and customer engagement surveys are programme tailored to your organisation, and include the following:

• The survey questionnaire, designed by experts and tailored to your requirements.
• A wide range of data collection methods (online, email, mobile phone, telephone, paper-based, social media, etc).
• An employee/customer satisfaction certificate for display at your premises.
• A bespoke feedback report, containing data-driven insights that are easy to understand, share, and put into practice.

Direct Data Analysis provide high quality business and consumer research, nationwide from our offices in Staffordshire, United Kingdom. We offer a full range of qualitative and quantitative research services and conduct bespoke research projects to meet individual client objectives.

Our clients include: NHS Trusts, Local Authorities, Academic Institutions, Housing Associations and Charities.

Contact us at Direct Data Analysis for a free written quotation to undertake your next employee or customer engagement survey.

In a recent poll, just 1% of respondents stated that spending the estimated 32 billion on HS2 Rail was one of their top three preferred areas for spending of tax payers money.

In a recent poll undertaken by Direct Data Analysis, 101 respondents were asked to select their top 3 areas where they would prefer the Government to spent the 32 billion pounds, which is the estimated cost of the new HS2 rail line. 

In the poll, 73% of respondents stated spending the money on the NHS as one of their 3 preferred areas, followed by Care of the Elderly (54%) and Schools (40%).  Just 1% of respondents stated that spending the money on HS2 was one of their 3 preferred areas for spending of the money. 

Employee satisfaction surveys can be used to improve job satisfaction and increase performance.

Below is a very brief overview of employee satisfaction surveys, provided by Direct Data Analysis .

Employee satisfaction surveys can be useful tools to help employers identify employee satisfaction and dissatisfaction.  They can help identify and deal with any potential conflicts, provide useful and actionable information for managers, and help create loyal and motivated employees.

Organisations can undertake their own employee satisfaction surveys, however an external survey provider should be used to provide unbiased and independent reporting of the results. 

The survey should be confidential, collect no data which could personally identify an employee, and employees should be made aware of this.  The survey is less likely to gain a true reflection from employees if an individual thought that answers could be traced back to themselves.

In order to improve response rates, employees should be informed that the results from the survey will be used to improve the workplace.

The survey questionnaire should be developed so as not to provide any leading or vague questions.

A copy of the survey results should be made available for employees to see, and if this is the first employee survey, a follow up survey should be undertaken at a later stage in order to measure any improvements following actions undertaken based on the original survey results.